Bengbet Privacy Policy

Bengbet (bengbet.win) is one of Bangladesh's most trusted online gaming platforms. We take the privacy of our users seriously. This Privacy Policy ("Policy") gives you a complete picture of how Bengbet handles your information.

This Policy explains in detail what information Bengbet collects, why it is collected, how it is stored, and in what circumstances it may be shared. Our goal is to earn your trust through complete transparency.

Bengbet may update this Privacy Policy at any time. For significant changes, you will be notified by email or through the platform. The latest version of the Policy will always be available on this page.

Bengbet collects the following types of information to operate its services effectively:

Personal Identification Information:

• Full Name & Date of Birth
• Email address and mobile number
• National ID Number (required for KYC verification)
• Residential Address

Financial Information:

• Mobile banking number (bKash, Nagad, Rocket)
• Deposit & Withdrawal History
• Transaction Time & Amount

Technical Data:

• IP address and device information
• Browser Type & Operating System
• Session Logs & Gaming History
• Cookies and Local Storage Data

Bengbet uses the information it collects for the following purposes:

Your email address may be used to send you promotional messages, but you can opt out at any time. Essential transaction and security notifications will always be sent.

However, limited data may be shared in certain circumstances:

• Payment Processor: Financial information is shared with payment providers such as bKash, Nagad, and Rocket to process transactions.
• Game Provider: Minimal data may be shared with game providers such as Evolution Gaming and Pragmatic Play to facilitate game operation.
• Legal Authorities: Information may be shared with regulatory or law enforcement agencies when legally required.
• Fraud Prevention: Relevant information may be shared to assist in investigations involving money laundering or fraud.

All third-party partners are contractually obligated to comply with Bengbet's privacy standards and may not use the data they receive beyond its intended purpose.

Bengbet uses cookies to ensure the platform runs smoothly and to improve your experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: These are required to maintain login sessions and ensure platform security. Disabling them will prevent the platform from functioning properly.
• Functional Cookies: Used to remember your preferred language, theme, and game settings.
• Analytics Cookies: Helps identify which parts of the platform are used most, supporting ongoing service improvements.
• Security Cookies: Used to detect fraud and bot activity.

You can disable non-essential cookies through your browser settings. Please note that disabling essential cookies may affect login functionality and certain services.

Bengbet stores your data in international-standard data centers with the highest levels of security. All data stored on our servers is protected with AES-256 encryption.

Data Retention Period:

• Active Account: All data is retained for as long as your account remains active.
• Closed Accounts: Financial records are retained for up to 5 years after account closure (as required by law).
• Transaction Records: Retained for 5–7 years in accordance with international financial regulations.
• Technical Logs: Typically retained for up to 90 days for security review purposes.

Bengbet employs industry-leading technical and organizational measures to protect your privacy:

• 256-bit SSL Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & Intrusion Detection: Protection against unauthorized access.
• Regular Security Audits: Periodic audits conducted by independent third-party experts.
• Restricted Access: Only authorized personnel can access specific data.
• Data Minimization: Only the information strictly necessary is collected and stored.

In the event of a data breach, Bengbet will notify affected users within the legally required timeframe and take prompt remedial action.

As a Bengbet user, you have the following rights:

To exercise any of these rights, contact our support team. We will respond within 30 days of receiving your request.

Bengbet strictly prohibits registration and gaming by anyone under 18. We do not knowingly collect personal information from minors.

If we become aware that personal data has been collected from a minor inadvertently, the account will be closed immediately and all associated data will be permanently deleted.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. We provide full support in English.

• Email: [email protected]
• Live Chat: Directly from within the platform.
• Response Time: Typically within 24–48 hours.

If you are not satisfied with our response, you may file a complaint with the relevant regulatory authority. For more details, visit our FAQ Page View.