Bengbet Terms and Conditions

Bengbet (bengbet.win) is an internationally licensed online gaming platform designed specifically for users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between Bengbet and you ("Member" or "User").

Below are definitions of key terms used throughout these Terms and Conditions:

• "Platform" — The Bengbet website, mobile app, and all associated services.
• "Member" — Any individual who holds a registered account with Bengbet.
• "Balance" — The total amount of funds held in a member's account.
• "Bonus" — Any additional financial benefit granted to a member by Bengbet.
• "Wagering Requirement" — The total amount that must be wagered before a bonus can be withdrawn.

Bengbet reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes via email or through the platform. Continued use of the platform following any changes constitutes acceptance of the updated Terms.

To become a Bengbet member, you must meet the following eligibility requirements:

• You must be over 18 years of age.
• You must be able to provide a valid mobile number and email address.
• Each person may only create one account. Creating multiple accounts using the same identity, device, or payment method is strictly prohibited.
• All information provided at registration must be accurate and belong to you personally.
• Participating in online gaming must be legal in your jurisdiction under applicable local laws.

Bengbet reserves the right to suspend or close an account and withhold any remaining balance if false information is provided at registration or if inconsistencies are found during verification.

KYC Verification: Bengbet may request identity verification (Know Your Customer — KYC) from a member at any time. This may include a national ID, passport, or mobile banking account documentation. Withdrawals may be temporarily held until KYC is completed.

Bengbet supports deposits and withdrawals through Bangladesh's most popular mobile banking methods. All financial transactions are fully secure and encrypted.

Deposit Terms & Conditions:

• The minimum deposit amount is BDT 500.
• Maximum single deposit up to BDT 1,00,000.
• Deposits via bKash, Nagad, and Rocket are typically credited to your account within 5 minutes.
• Deposits are non-refundable once completed — but can be used for betting or withdrawal.
• For any deposit issues, please contact support within 24 hours.

Withdrawal Terms:

• The minimum withdrawal amount is BDT 1,000.
• Withdrawals for regular members are processed within 24 hours, and within 1 hour for VIP members.
• KYC verification must be completed before any withdrawal can be processed.
• Funds earned from a bonus may only be withdrawn after the applicable wagering requirements have been met.
• Bengbet reserves the right to temporarily hold a withdrawal and conduct an investigation if fraud is suspected.

Bengbet offers its members a variety of bonuses and promotional offers. Each bonus has its own terms, which are detailed on the relevant promotion page.

General Bonus Rules:

• Welcome Bonus: Get up to 150% bonus on your first deposit, up to a maximum of BDT 10,000. To withdraw this bonus, you must complete a wagering requirement of 20x the combined bonus and deposit amount.
• Weekly Cashback: Cashback of 5% to 15% based on VIP tier. No wagering requirements apply to cashback.
• Reload Bonus: Each reload bonus has a set validity period, typically 7 days.
• Multiple bonuses cannot be used simultaneously unless explicitly stated in the promotion.
• Any unused bonus will be automatically cancelled once it expires.
• If bonus abuse is found, the bonus and any associated winnings will be forfeited.

Bengbet reserves the right to modify or discontinue any bonus program without prior notice. In the event of any bonus-related dispute, Bengbet's decision shall be final.

Bengbet works with the world's leading game providers, and all games are regularly audited by independent third parties. Our RNG (Random Number Generator) technology ensures that every game outcome is completely random and unbiased.

• Each game has its own RTP (Return to Player) rate, which is stated in the game's guidelines.
• Live Casino games are streamed live with real dealers.
• If a game is interrupted due to a technical error, the bet for that round will be refunded.
• Any member found attempting to manipulate the system through software or any other means will have their account closed immediately.
• In any dispute regarding game rules or payouts, Bengbet's server logs shall serve as the definitive evidence.

• Operating multiple accounts under the same individual.
• Creating an account using another person's identity.
• System manipulation to unfairly exploit bonus offers (Bonus Abuse).
• Transactions involving money laundering or illegal funds.
• Hacking, phishing, or any other form of technical attack.
• Use of collaborative betting or chatting software.
• Misconduct or threats directed at Bengbet staff.
• Operating an account on behalf of a minor or assisting a minor in gaming.

You are primarily responsible for keeping your Bengbet account secure. Please follow the security guidelines below:

• Use a strong, unique password — combining numbers, letters, and special characters.
• Never share your login credentials with anyone.
• Always log out after using a public or shared device.
• Keep Two-Factor Authentication (2FA) enabled.
• If you notice any unusual activity on your account, contact support immediately.

Bengbet is committed to protecting your personal information. We never sell or share your personal data with third parties. For more details, please refer to our Privacy Policy Read.

Bengbet believes gaming is entertainment — not a solution to financial problems. We are always ready to help our members build healthy, responsible gaming habits.

Bengbet provides the following responsible gaming tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss limit for a specified period.
• Session Limit: Manage your continuous gaming time.
• Cooling-Off Period: Temporarily suspend access to your account.
• Self-Exclusion: Suspend your account for an extended break.

If you feel that gaming is having a negative impact on your life or the life of someone close to you, please reach out to our support team. For more information, visit our Responsible Gaming Visit the page.

Members may voluntarily close their account at any time. The opportunity to withdraw any remaining balance will be provided before closure, unless that balance has been withheld due to prohibited activities.

Bengbet may suspend or close an account for the following reasons:

• A serious breach of these Terms and Conditions.
• Suspicion of fraud or money laundering.
• Registering with false information.
• Accounts inactive for an extended period (more than 12 months).
• Direction from a legal or regulatory authority.

For inactive accounts, a monthly maintenance fee of BDT 50 may be deducted after 12 months until the balance reaches zero.

Bengbet strives to maintain the highest quality of service. However, there are limits to Bengbet's liability in certain situations:

• Bengbet is not liable for game losses resulting from internet disconnection.
• Bengbet is not directly liable for delays caused by third-party payment system errors.
• Bengbet is not responsible for any loss resulting from a member's negligent sharing of account credentials.

Dispute Resolution:

If a dispute arises, contact our support team first. The team will work to resolve the issue within 72 hours. If the resolution is unsatisfactory, a complaint may be filed with the licensing authority. Bengbet's server data and logs shall serve as the definitive evidence in all dispute resolutions.

If you have any questions or need clarification regarding these Terms and Conditions, our support team is always ready to help. We provide full assistance in Bengali.

• Email: [email protected]
• Live Chat: Chat with us directly from within the platform.
• Support Hours: 7 days a week, 24 hours a day.

You can also find answers to many common questions on our FAQ page. View FAQ →